Shipping & Delivery
Shipping
-
Shipping costs are calculated at checkout.
-
We ship worldwide. If, for any reason, we cannot deliver to your location, we will contact you directly and issue a full refund.
-
Once your order is shipped, you will receive a confirmation email with a tracking ID and link to follow your package.
-
Please allow 1–3 business days for tracking information to update.
-
If you have issues with your tracking code, please contact us.
-
-
Dispatch time: Most orders are shipped within 12 hours.
-
Delivery time: Estimated 5–12 business days (excluding holidays and delays beyond our control). In rare cases, unforeseen events (holidays, customs delays, natural disruptions, or carrier strikes) may extend delivery by up to 14 business days.
-
We are not responsible for additional customs fees, duties, or backend charges that may apply in your country.
Delivery
-
Customers are responsible for ensuring the correct shipping address is provided at checkout.
-
If you entered the wrong address, please contact us within 12 hours to correct it.
-
-
We are not responsible for lost or stolen packages. If tracking shows your order as delivered but you haven’t received it, please contact your local carrier directly using the tracking details provided.
-
Refusing delivery is considered a violation of the purchase agreement and does not qualify for a refund.
-
If you experience delivery issues, please contact us with your order number from the confirmation email.
-
For returns, please check our Returns & Cancellation Policy.